Privacy Policy

How we collect, use and protect your personal information.

Last updated: October 1st 2026

This Privacy Policy explains how MONTREALiZ INC. (“we”, “us”, “our”), operating under the name “My AI Automation Agency”, collects, uses, shares and protects personal information when you visit our website myaiautomation.agency or use our services.

1. Who we are

Data controller: MONTREALiZ INC.
Registered address: 4950 Chemin Queen Mary H3W 1X2 Montréal QC Canada
Privacy contact: support@crealiz.com

2. Information we collect

Depending on how you interact with us, we may collect:

  • Information you provide: name, email address, phone number, company name, and the content of your messages when you use our contact form, request a quote, book an appointment or subscribe to our newsletter.
  • Conversation data: messages and, where applicable, call recordings or transcripts when you interact with an AI chatbot or voice assistant that we operate.
  • Technical data: IP address, browser type, device information, pages visited and the date and time of your visit, collected through cookies and similar technologies.
  • Business data: information about your company and the systems you ask us to connect, when you become a client.

3. How we use your information

  • To respond to your requests and provide the services you ask for.
  • To send you information about our services, if you have agreed to receive it. You can unsubscribe at any time.
  • To operate, secure and improve our website and services.
  • To comply with legal obligations and to establish, exercise or defend legal claims.

4. Legal bases (where GDPR applies)

We process personal data on the basis of: your consent; the performance of a contract or pre-contractual steps; our legitimate interests (such as securing our website and promoting our services); and compliance with legal obligations.

5. Who we share information with

We do not sell your personal information. We share it only with service providers who help us run our business, under confidentiality and data-protection obligations, for example: website hosting , email and newsletter tools, analytics, and professional advisors. We may also disclose information when required by law.

6. International transfers

Your information may be processed in countries other than your own, including France, Canada, USA. Where required, we use appropriate safeguards such as standard contractual clauses.

7. Retention

We keep personal information only as long as necessary for the purposes described above or as required by law.

8. Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information, to object to or restrict certain processing, to withdraw consent at any time, and to lodge a complaint with your data protection authority (for example the CNIL in France, the Office of the Privacy Commissioner of Canada, or your state attorney general in the United States). Residents of California may also have rights under the CCPA/CPRA, including the right to know, delete and opt out of the sale or sharing of personal information (we do not sell personal information). To exercise your rights, contact us at support@crealiz.com

9. Cookies

We use cookies and similar technologies to make our website work, to understand how it is used and, where applicable, to measure marketing performance. You can manage your preferences through our cookie banner or in your browser settings.

10. AI and automated processing

Some of our services use artificial intelligence to process messages, calls or documents. We design these systems to be transparent and to give people the option to reach a human. We do not use your personal data to train public AI models.

11. Security

We apply technical and organizational measures to protect personal information against unauthorized access, loss or alteration. No method of transmission or storage is completely secure, but we work to protect your data.

12. Children

Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect their personal information.

13. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last revised.

14. Contact us

Questions about this policy? Contact MONTREALiZ INC. at support@crealiz.com .

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